Frequently Asked Questions



Questions


How does it work?

Once you've registered on www.anchorgoodstuff.co.uk you can start entering your codes to get Good Stuff or store them in your account for another day. But don’t forget, codes are only valid for six months once you have entered them in your account.

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How do I join?

If you were previously a member of the Anchor Rewards Club, you are probably already a member of the Good Stuff Hub. If you are new, simply click register in the upper right hand corner of this page and follow the instructions.

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What do I get for my code?

You can use one code at a time to either enter prize draws, download good stuff or claim discounted offers.

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Where can I find Good Stuff?

Have a look at what you can redeem by exploring the ‘DO STUFF,’ ‘WIN STUFF’ or ‘FUN STUFF’ links at the top of this page.

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What is The Good Stuff Hub?

Anchor are currently featuring unique codes on their packs of butter.

Each code can be used to get Good Stuff. Codes can be entered for Good Stuff such as:

  • Discounted offers
  • Entry into prize draws

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Where can I collect codes?

Look out for Good Stuff Hub codes on packs of Anchor® Butter, Anchor® Spreadable, Anchor® Lighter Spreadable or Anchor® Unsalted Butter in all major supermarkets.

Each pack features a unique code printed near the 'Best Before' date. This can be found on the foil seal inside your tub of butter or inside the foil of your block butter. The code will be 12 characters long starting with 'AB', 'AN', 'AH'.

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Does it cost anything?

Joining is free. However you will need to buy a pack of Anchor Butter or Spreadable to get the codes for you to use on the site. One pack will provide you with one code.

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Why is there no merchandise available on the Good Stuff Hub?

The Good Stuff Hub has a new mechanic behind code entry where one code = Good Stuff. The instant code exchange makes it easier to redeem offers and discounts, as each code means you can get Good Stuff instantly.

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Do codes have an expiry date?

Once codes are entered and stored in your account, they are valid for six months. After six months, they will disappear and you will no longer be able to use them. You can check when codes that you have stored in your account expire by going to your account and viewing ‘YOUR CODES.’

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How do I set up my account?

It's easy. Simply head for the register page and complete the form.

You'll need to use your email address and create a password. We'll send you an email once your registration has completed successfully. Please keep an eye on your junk folder as sometimes our emails manage to sneak in there.

The email will also contain a link asking you to fully authenticate your account. You don’t need to do this to get Good Stuff, but it’s a good idea to do it when you’ve got a spare moment.

Fully authenticating your account tells us that you’re definitely not a spammer or a computer, which is always nice to know!

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How do I sign in to my account?

That’s easy. Once you’ve created your account, you can sign in at any time by clicking on the Sign-In button in the top right hand corner of any page.

This will take you to the Sign-In page. Pop your email address and password into the boxes and click "Sign-In.”

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I’ve forgotten my password.

Don't worry, it happens to us all and it’s easy to fix! Simply, go to the Sign-In page, scroll down to the forgotten password link and enter your email address. We’ll send you an email with a link so you can reset your password.

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How do I check my account settings?

Sign in and go to the My Account page. You will be able to see how many codes you own and what you have used them on. When you are in the My Account page you can also edit your personal details.

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How do I change my account settings?

Sign in and go to the My Account page. You can edit your personal details and check your code balance and transaction history.

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How do I enter my code?

There are a few nifty ways to enter your codes:

  1. Simply sign in to your account and type your code into the ‘ENTER NEW CODE’ field.
  2. By clicking 'Add' on the code badge towards the top right once you have logged in.
  3. By typing in your code and clicking 'ENTER' when you find the Good Stuff offer that you want to get.

Every Anchor code is unique and you can only enter it once.

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I can't find my code.

Each pack features a unique code printed near the 'Best Before' date. This can be found on the foil seal inside your tub of butter or inside the foil of your block butter. The code will be 12 characters long starting with 'AB', 'AN', 'AH', 'AF'.

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My code isn't recognised.

  1. Are you entering the right code?
    Packs often feature many codes such as batch numbers. Your pack should have some instructions telling you where to find your Anchor unique code. This will be a 12 character code and start with 'AB', 'AN', 'AH'.
  2. Are you on the right website?
    You can only enter codes on the website specific to that promotion. Your pack will give you the correct website address.
  3. Still having a problem?
    If you've found the correct code and you're on the correct website but your code still isn’t being accepted, then we’ll need to look into it. We don’t want you missing out so please Contact Us with your pack details so we can sort something out for you.

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My code has already been entered.

Every code is unique and they can only be entered once. If your code has been entered by another person, you’ll be given the option to claim that the code belongs to you. We may need to ask you for proof of purchase, so hang on to your pack.

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Keep your codes safe.

Sometimes, you may be asked to send us codes as proof of purchase, so hang to them and keep them safe.

Each code is unique and can only be entered once. Please don’t give your codes to anyone else. There are some pretty nifty security alerts on the system that monitor any unusual activity, so it might freeze your account.

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I have a Summer Survival code on the foil of my Spreadable, what is Summer Survival and what can I do with it?

Anchor Summer Survival is Anchor’s latest campaign running from the 20th July to 30st August 2016 across promotional packs of Anchor Spreadable with a Summer Survival promotional foil inside. We are giving you the chance to win voucher codes for Google Play films, books and music to distract the kids over the summer holidays when you need it the most! 

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How can I use my Summer Survival code?

  1. Head over to the Summer Survival home page www.anchorgoodstuff.co.uk/summer
  2. Enter your email address in the box provided
  3. Type your 12-digit code in the box below this found on the foil inside specific packs of Spreadable butter. 
  4. Hit the ‘ENTER’ button to see if you have won


To find out more about the Summer Survival promotion click here


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